Grand Challenge #3 -
If I were the CEO of my hospital, I would ___________ (fill in the blank) in order to make my hospital a PFCC Hospital and ________ (fill in the blank) is how I would do it.

The Problem:

We are undoubtedly in a time of change, not only in health care but the entire world around us. Care givers already feel as though they are working at 110% capacity and understand that more changes will translate into working even harder. In healthcare, leadership must provide a “lifeline” for all Care Givers and anyone who impacts a patient’s care including the support staff. The implementation of system wide PFCC is that lifeline, and with this new focus, staff can be more engaged in determining their own work environments, resulting in happier patients, improved efficiencies and work flow, and set the stage to protect both themselves and the health care system from the possible negative effects in the world around us.

Prizes

We know that the enjoyment of the challenge is why you will participate but the Grand Challenge winners will receive special recognition and prizes in November!

Submit project proposal and a list of team members by June 4, 2010

  • Teams should consist of 2 co-champions and other team members as needed
  • Projects should be creative, innovative, and follow the 6 steps of the PFCC Methodology and Practice

The Six Steps to the Patient and Family Centered Care (PFCC) Methodology and Practice:

  1. Select a Care Experience
  2. Establish a PFCC Care Experience Guiding Council
  3. Evaluate the Current State by using innovative tools that looks at everything through the eyes of the patient and family and develop a sense of urgency to drive change.
  4. Develop your PFCC Care Experience Working Group
  5. Create a Shared Vision by writing the Story of the Ideal Patient and Family Care Experience as you were the patient.
  6. 6. Identify PFCC Projects and Form Project Teams to work from your current state to the Ideal. Keep Current, Completed and Future Project Lists

Winner will not necessarily be determined by success but by the creativeness of the idea and the implementation. Failure to achieve all of your goals does not exclude teams from winning as long as the ideas are innovative and we learn from the experience.